Your Privacy Matters

Privacy Policy

We believe in transparency. Here's exactly how we collect, use, and protect your information.

Last updated: January 1, 2025

01

Information We Collect

We collect information you provide directly to us, such as when you create an account, create an event, or contact us for support.

  • Account information (name, email address, password)
  • Event details (event name, date, settings)
  • Media content (photos, videos uploaded to events)
  • Payment information (processed securely by Stripe)
  • Communications with our support team
02

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity
03

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect the rights and safety of our users
04

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

05

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Event media is retained according to your subscription plan:

  • Free: 1 week
  • Basic: 1 month
  • Professional: 3 months
  • Enterprise: 6 months
06

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
07

Cookies and Tracking

We use cookies and similar technologies to remember your preferences, understand how you use our service, and improve your experience. You can control cookies through your browser settings.

08

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

09

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

10

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

11

Contact Us

If you have any questions about this privacy policy, please contact us at:

Questions about privacy?

Our team is here to help you understand how we protect your data.

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